At Tennis Titan League, we prioritize transparency, fairness, and a commitment to respecting the time and resources invested by our players. We offer digital content, in-game purchases, and services with dedication — but we understand that sometimes things don’t go as planned. This Refund Policy explains when and how refunds may be issued for digital purchases made through our platform.
Refunds are available for digital content, downloadable assets, or premium services purchased directly through the official Tennis Titan League website. Purchases made via third-party platforms such as app stores (e.g., Google Play) are subject to their respective refund policies and must be addressed through those channels.
Refund requests must be submitted within 7 calendar days of the original purchase. Requests made after this period may not be approved, except in cases involving technical issues or failed delivery.
A refund may be issued under the following circumstances:
To request a refund, please provide the following details: your transaction reference number, purchase date, a description of the issue, and any supporting screenshots or documentation. Then, submit your request through the contact methods available on our website. Every request will be handled confidentially and professionally.
Our support team will review refund requests within 3-5 business days and inform you of the outcome. If your request is approved, the refund will be processed through your original payment method. Please note that the speed of the refund may vary depending on your payment provider's policies.
If you notice an unexpected charge or have billing questions, we encourage you to contact our support team before initiating a chargeback. In most cases, we can quickly resolve the issue without external involvement.
Refunds are meant to protect against mistakes or issues — not as a trial period. Excessive refund requests or policy abuse may result in restrictions on future purchases or account privileges. We reserve the right to refuse requests that fall outside our standard refund terms.
This Refund Policy may be updated as our services evolve. Any changes will be posted on this page. By continuing to use the Tennis Titan League website, you accept the revised policy.
By making a purchase through Tennis Titan League, you acknowledge and agree to this Refund Policy. We are dedicated to offering fast, fair, and respectful service, ensuring that every player’s experience is smooth and trustworthy.